Browsed by
Tag: delivery

Cost Benefits of Using Same Day Delivery Services for Your Business

Cost Benefits of Using Same Day Delivery Services for Your Business

Same day delivery is quickly becoming the norm, with a greater number of companies offering delivery within a one-day window. In today’s technology-ruled instant-access world, customers and are no longer content with the discounts, good customer service or quality products. Instead your customers want to be able to purchase and receive an order within the same day, meaning building a relationship with a reliable and reputable delivery service is paramount.

That being said, what are the benefits of utilising same day delivery for your business?

Increase Customer Satisfaction

Happy customers and clients are at the core of every successful business, so any opportunity to increase customer satisfaction should be considered. This is particularly true when it comes to same day delivery, as these services make customers feel appreciated, who will in turn spread good word of mouth about your company. In addition, an express delivery service also promotes your business as being professional and reliable.

Reduce Delivery Costs

Typically, many businesses buy or hire their own vans to ship goods, along with recruiting delivery drivers and paying for vehicle repairs. While this can be cost effective if deliveries are local, costs can soon mount when travelling further afield. Instead, it can be beneficial to hire a third-party delivery comparison company (like Parcels Please), as they can often quote prices that your business would find impossible to match, particularly for same day services.

Boost Business Productivity

Unlike standard delivery options, offering a same day delivery service means that there is no leeway when it comes to completing customer orders. This means that staff can no longer put off fulfilling an order until tomorrow as they must be processed and sent out on the same day. This requirement tends to increase the productivity of employees, although companies could also consider using additional bonus and incentive schemes.

Creates Competitive Advantage

Whether competing in local, national or global markets, your business needs an edge to help it stand out and increase customer numbers. While your company could consider reducing prices or increasing the quality of products, offering same day delivery services can provide something of a unique selling point. Giving customers the option of expedited delivery not only increases customer satisfaction, but also creates a competitive advantage.

In conclusion, same day delivery services carry several benefits, including: increasing customer satisfaction, reducing business costs, boosting the productivity of employees and providing a competitive advantage.

Financing a Courier Business

Financing a Courier Business

With online deliveries being popular, particularly at this time of year, a sound business option is the courier industry. As our lives become increasingly global, increasingly digital, we can order everything from groceries to books, some guaranteeing a one hour delivery slot. The industry continues to thrive, with big names being rivalled by independent companies. With companies such as Yodel and Deliveroo, the face of delivery across all strands is changing, as cyclists and every day drivers are drafted in to help get packages out there. Even the mighty Amazon announced Flex this year, which pays people in specific cities to deliver parcels.

Such a thriving industry that seems set to continue growing is something that investors can do well on, as we head toward even more online shopping. Some considerations for investing in or financing a delivery business are covered below:

Delivering on Time

The most important thing is for a delivery company to ensure that deliveries arrive on time. Check how the company you are considering financing intend to do this, what their history looks like concerning this and what compensation procedures they have in place. Delivery is largely based on word of mouth, particularly in the beginning, and that relies on timely arrival.

Delivering a Happy

One of the most important parts of being a delivery person is friendliness, since it is a customer facing role. This is how reputation is built, and as such, you should be sure that the people being used for delivery fit the criteria! A successful delivery business delivers on time and goes the extra mile. Find out how the delivery service you’re looking at investing in intends to vet their drivers.

Delivering Tech

There is nothing more frustrating than awaiting a delivery which gets missed and then having to wait two days before you can even access it. Opting for good communication with drivers, and good tech to allow tracking reduces the likelihood of this. You will need to provide finance for this key area.

Delivering Locally or Globally

Deciding where to deliver to will involve some market research. Companies such as InXpress are aggregators, which help consumers decide which delivery option is best, and as such have a wealth of information about shipping and delivery in the UK and beyond. Use resources and experts’ knowledge to help you gain a better understanding of the shipping and delivery industry.